The most important thing you can do is to report a
It is important to us that our communities
experience a totally victim focused service,
prioritising our services on people at risk or suffering threat and
Preventing people becoming victims, helping
and assisting if they do, and working to bring offenders to justice
is the bedrock on which policing is built. Dorset Police puts
victims first and understands that your
satisfaction will be dependent on the delivery of high
When reporting a crime to Dorset Police you
can be assured that you will be listened to,
understood, informed and together
with our partner organisations protected and
How to report a crime to us
Calling 999 in an emergency, when you
require an immediate response.
Please only use this number when a crime is
happening or anyone is in immediate danger.
To report a crime or incident that is not an emergency or
to make a general enquiry if you do not have a contact person or
extension number call 101.
What happens when I report a crime?
Upon reporting a crime to Dorset Police a
member of staff will be assigned to oversee the investigation. This
person will be your point of contact.
What happens next?
Information and evidence is gathered and
entered onto a crime report and you will be provided with a unique
reference number. This information is analysed and any lines of
enquiry are investigated in an effort to bring those responsible to
When will I get an update?
The officer in charge may be a response
officer and works shifts. If there are any updates available they
will advise you as soon as possible. With any investigation, it
takes time to gather information. You can also access information
about your crime on this website by using the Crime Victim
Portal on the right of this page.
At the present time only information on
certain types of volume crime is available. We do not at present
include information within the Crime Victim Portal on crimes of a
sexual nature, drugs related crimes or major crimes. If you enter a
Crime Reference Number for such an offence, the system will return
a response that your Crime Reference Number is not valid. In these
cases you should use the contact details provided to you to enable
you to contact the Officer in the case.
How do I contact the officer in charge of my case if I have a
question or additional information?
If you need to speak to the officer in charge,
or anyone relating to your case, please call Dorset Police on 101
and quote your crime reference number.
Where can I get support?
If you need any support or wish to speak to
someone about your experience, there is a list of useful contacts
on the right of this page.
Victim Support is the independent national
charity that helps victims of crime, witnesses, their family,
friends and anyone else affected across England and
Their services are free and available to
everyone, whether or not the crime has been reported and regardless
of when it happened.
Victim Support is not part of the police, the
courts or any other criminal justice agency.
Their trained volunteers offer:
- Someone to talk to in confidence
- Information on police and court
- Help in dealing with other
- Information about compensation and
- Information on other sources of
- Help and support at court
You can contact Victim Support through the
local Victim Care Unit or National Victim Supportline: 0845 45 66
099 You can find more information about Victim Support at http://www.victimsupport.org.uk/
I want to tell you about my experience
We would really welcome your feedback to help us
improve our service:
Do you have any suggestions that will help us
improve the service we provide to victims of crime?
Want to tell us about your experiences good or
not so good? Help us improve the way in which we deliver services,
let us know, we are listening.
Please follow this link to our online feedback