Anti-social behaviour
Freedom of Information (FOI) Act request ref: 01/FIN/25/003286/H
Version Date: 19/06/2025
The Performance Analysis Department and the Contact Management Department have provided the following information.
Data Source:
Force incident recording system – Storm
Caveats/Limitations
Data is dependent on correct use/recording of the attended flag
Clarification:
Yes, I'm counting working hours as 9a, to 5pm, Monday to Friday. And out of hours, as any time outwith that
Aso to clarify that I'm requesting info about anti-social behaviour short of an emergency.
Re.what counts as out of hours though: let's count it as 7pm to 8am, Monday to Friday - and across the weekend.
- How many incidents of anti-social behaviour were reported to your force in the past four calendar years: 2024, 2023, 2022 and 2021?
• Please break down the numbers of incidents reported during working hours - and out of hours.
• For each of those four years, what proportion of the calls led to a police officer visiting the scene of the incident.
• Please break down the numbers for incidents reported during working hours - and out of hours.
Incidents reported during office hours
|
Attended |
2021 |
2022 |
2023 |
2024 |
Total |
|
Yes |
2203 |
1977 |
1407 |
1226 |
6813 |
|
No |
6671 |
5388 |
5051 |
4394 |
2,1504 |
|
Total |
8874 |
7365 |
6458 |
5620 |
28,317 |
Incidents reported out of office hours
|
Attended |
2021 |
2022 |
2023 |
2024 |
Total |
|
Yes |
4286 |
3367 |
2317 |
2805 |
12,055 |
|
No |
8744 |
7089 |
6524 |
6474 |
28831 |
|
Total |
13,030 |
10,456 |
8841 |
9279 |
40,886 |
- For each of those four years, what was the average length of time it took a police officer to attend the scene of the incident?
- Please break down the numbers of incidents reported during working hours - and out of hours.
The average length of time it took a police officer to attend the scene of the incident is not calculated in the Qliksense Incident Report, this information is therefore not held.
- What hours, on which days of the week, is your Out Of Hours anti-social behaviour reporting hotline currently answered by a human.
We do not have a dedicated ASB hotline for reporting ASB. 24/7 as only 101 exists to support such reports
- How long, on average, does it take for calls to your Out Of Hours anti-social behaviour hotline to be answered by a human?
The year ending 31 March 2025 shows an average of 67 seconds (one minute and seven seconds) for answering a call by a human.